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Blog about Digital Asset Management


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What specific skills should Digital Asset Management professionals have today?

A reader recently asked what specific skills should Digital Asset Management professionals have in order to be competitive in the job market today.

Previously, we have explored:

We can explore the skills the job market is commonly asking for now as well as other skills to consider (even if not yet realizing it).

Learn the Basics

I would encourage everyone to continue growing your knowledge and skills of how to work smarter with:

  • Spreadsheets because they are a necessary evil. Live it, learn it and love it once you understand how to make data format and flow properly through the fine art of filtering, sorting, pivot tables, vlookups and using other formulas rather than creating basic, monolithic data entry tables with little purpose and lacking smart automation.  Character validation for metadata is also possible here.
  • Word processing because you can do more than write letters and resumes with it. Explore the awesome world of macros to empower you and text.
  • Presentation software because you may need to give a few presentations and sometimes even make them for others. If you want your points understood by anyone, think more visual and less bullets. Since presenting is a well-known fear which some considered worse than death, I recommend facing your fear (presentations, not death). Learn from the masters and practice presenting regularly.
  • Collaborative software tools because it allows people to share information as group, discuss it and make decisions together. You might not be working in proximity with some people now or in the near future (such as people working remotely or even globally), but that does not mean you can not share ideas, discuss topics and decide as a group by referring to other people for their experiences, ideas, insights and perspectives.

Social skills

Meet with real people (not just friends, co-workers and family). Not just online. Not just at parties or because there are drinks available. When you meet someone new who you want/need to continue the conversation with, connect with them online professionally and follow up on the conversation. This is called networking.  Real relationships are a give and take (not just one way). Remove your blinders regularly and meet other people around you who may have different interests and perspectives. You may be surprised what you can continually learn by meeting other people. Relevant communication is key.

Project Management

Whichever project management methodology you happen to study (Agile, PRINCE2, Waterfall), these are invaluable business skills to keep projects:

  • on time
  • on budget
  • within specifications/scope

Learn the principles and key skills such as:

  • Business analysis techniques
  • Work breakdown structures
  • Program sequencing techniques
  • Risk management methods

Coding Languages

A working knowledge of the following coding languages can be very helpful:

You can grow your skills further by learning the full LAMP stack.

Learn to create regularly

Everyone should practice an art of creating something regularly.  It does not have to be fine art, but learn to:

  • write
  • take photographs
  • record sound
  • shoot video
  • create something on your own (or as a group) that can be shared
  • digitize it if it is a physical creation

Learn to edit

Learn to edit so you can do something constructive with what you create.  Learn to see how you can improve things by sharing it with others who will give you constructive feedback.  Learn what can be done about issues before they are created (and sometimes how to fix them afterward). Improve your skills as you learn to edit various media which you may be managing at some point as DAM professional. You will literally see and hear the results.

  • Text editing is a very useful skill. Sometimes it is easier to edit someone else’s text than your own.
  • Photo editing is process like any other. You can start with editing and managing your family/friend/sports/pet photography as it grows over time. The key is to learn how to manage your photography for the long term (think years) beyond simply the week the images were captured. This can be the beginning of learning the process of digital asset management using photography assets (which have value to you) along with related metadata (so you can search for them easily) and understanding the efforts involved.
  • Audio editing is as complex as you want to make it and  is often layered. This skill also helps to fine tune your ears. You can read all about how I create a weekly audio podcast which accompanies this blog called Another DAM podcast
  • Video editing is another set of skills to learn how to piece multiple types of components together with some continuity in order to tell a story.

Learn how to use metadata

Once you have created and edited digital files over time, you will want to search for these. Not just visually search because that does not scale over time. This often requires metadata.

  • Learn what metadata to apply (take a look at some of the variety of metadata standards available)
  • How to apply metadata (embedded vs. associated)
  • Why apply metadata (to search and find assets based on common fields and values applied)

Rights Management

When it comes to managing whether an organization has the licenses and permissions necessary to legally use, reuse and re-purpose any digital asset acquired from external parties, this requires a dive into the field of rights management. While this is often a forgotten liability for many organizations, external vendors are pursuing copyright violations more than ever to recover their lost revenue through image recognition technology among other technologies. Having the skills to understand the rights, communicate the media needs, license media properly for usage and limit liability is a plus for any organization.

Stress management

Stress does not automagically go away by itself. Learn to deal with stress in a health way. Do not attempt to work all 168 hours per week. The work will still be there if you go home. Avoid procrastination, but take short breaks as needed. Keep in mind that worrying about something does not resolve anything. Do something about it. Focus your energy on either communicating the specific issues with recommended solutions or resolving the issues after weighing the possible solutions.

Time Management

Learn to manage your time and your tasks wisely by prioritizing. Learn how to prioritize anything. Time management can be applied to all aspects of your work and life, especially if you thrive on accomplishment. Keep in mind that tasks are not successfully completed without the necessary time to accomplish them.

What specific skills should Digital Asset Management professionals have today?

Let us know when you are ready for consulting or assistance in finding Digital Asset Management professionals for your business.


3 Comments

How much do Digital Asset Management professionals earn?

What to pay a Digital Asset Management (DAM) professional, especially a position your organization may not have had before, is a frequently asked question (FAQ). It is asked even more frequently as the DAM community continues to grow year over year. As a Digital Asset Management (DAM) professional myself,  the goal of this blog post is not to state what I earn per year nor start ‘salary fixing’ what it costs an organization to employ one or more DAM professionals. Instead, I would like to encourage everyone in the global DAM community to take the anonymous survey which is gathering this specific salary data.

Yes, there is a such a survey started by the DAM Foundation which is collecting salary data. The DAM Foundation’s Human Resources and Talent (HR & T) Committee is requesting more Digital Asset Management professionals to please take this survey so this data set can grow and everyone can get a better understanding of this growing market.

Job Market

There are quite a few jobs in the ‘Digital Asset Management’ job market and there will be even more coming soon. Interest in DAM is growing rapidly. This is shown by the increasing number of people attending DAM webinars and DAM conferences this year. Even more so by the number of organizations looking into, implementing and using DAM to their benefit.

Some DAM vendors pride themselves in the number of new clients they have. Some DAM vendors and consultants suggest specific roles to be established within an organization to support ongoing DAM initiatives and well after implementation.

New to many organizations

Digital Asset Management is new to many organizations. Since technology (the DAM system) is only part of the solution, it still needs people and processes as well. These specific people, processes and technology often do not yet exist within an organization or are not formally organized. When it comes to people, this is part of the job market that most people did not specifically go to school for nor did these jobs widely exist before. Fear, uncertainty and doubt often stall timelines and roadmaps for DAM implementations. Getting an experienced professional to help walk an organization through many of the common pain points of DAM is an option before you pick out a solution.

Supply and Demand

The number of experienced DAM professionals who are available in the job market may currently be low in many areas at the time of this blog post, but this number is increasing due to rising interest. Anyone hiring for such positions will find this out as soon as they filter to the experienced and qualified candidates.

Since there is a low supply and high demand for these experienced DAM professionals, guess what happens to the cost to the organization needing these professionals to manage their digital assets? It goes up.

Digital Experience Required

When it comes to education, I did speak with one person who has a Master in the Arts of Digital Asset Management (MADAM) named Romney Whitehead. While many of DAM professionals (including myself) do not have a degree in DAM,  Library nor Information Sciences, one option is look for graduates with a MLIS degree who have real digital experience. Organizing physical materials vs. managing digital collections are quite different, so keep this in mind when hiring. Note that most library schools and i-schools (i is for information) do not teach about the process nor the technology of DAM with a few exceptions, however some of the DAM fundamentals and categorization are better understood by MLIS graduates with experience organizing digital collections and use of metadata.

DAM is not just about photography. Knowing how to manage digital photography (after use of the camera) is a good start to DAM.

Staff or Contract

There is multitude of reasons for having either staff and/or contractors, however Digital Asset Management is not a temporary task. DAM is an ongoing task. Keep this in mind since the organization will need consistency in how digital assets are managed in order to find them again. Your organization is likely accumulating more and trying to manage more assets than ever before. Who will do this continually within your organization?

Having a DAM professional is a mutual commitment by the people and the organization.

Job descriptions vary based on many factors including the experience of candidate, the organization and their needs for the position.

Trust but verify

Since DAM professionals are new to many organizations, people often do not understand what they are supposed to do within their role once hired nor how they do it.

Digital assets have a value (known or perceived) to acquire them, create them and use these assets. The organization may need to search, find, use, reuse and re-purpose them legally and with ease to get the best ROI. How a DAM professional gets this work done may take some level of feedback and trust, but they should be able to produce reports with measurable results in meaningful numbers which can be verified. Professionals should be able to communicate who, what, where, when, why and how something is getting done with these assets, with enough relevant context and content for any audience.

Interview Questions

There is quite a few levels of experience when it comes to Digital Asset Management. If you want to discern between individuals who have similar DAM experience, a hiring manager could ask:

  • How many different DAM solutions have they worked on?
  • How many different organizations using DAM solutions have they worked with?
  • How long did they use the DAM and how often?
  • How many DAM solutions were successfully implemented and are still in use today?
  • How many users does the DAM solution serve?
  • How many assets are managed? What kind?
  • How do they measure ROI using DAM?

The answers will vary per person, but you will quickly find out how knowledgeable that person is in terms of Digital Asset Management. Now let us figure out how DAM professionals are valued.

Let us know when you are ready for some vendor neutral consulting on Digital Asset Management and if you need to find some talent for your DAM system.