Whether support is supplied internally to your organization and/or externally provided by a vendor, part of the DAM’s success and user adoption will depend on the support available to be sure the DAM is working as it should.
If you use a DAM within your organization, please answer this poll: Do you have support for your organization’s DAM?
Do you want to pay licensing and/or support fees each year?
Do you really believe your organization can do it all yourselves without any outside assistance, from the beginning into the distant future? (that would mean the future in years. Not weeks.)
In the long-term, what type of solution are you willing to commit to?
Whatever you choose, you’ll need support for DAM operations, DAM users and updates for the DAM. Where will this ongoing support come from?
Do you have full documentation for your organization’s DAM system provided by…?
Does the solution work with third-party applications you need to use it with?
Is it easy to use? Or do you need a software engineering degree to understand how to turn it on and make it work?
Is it a scalable solution, regardless of how big your collections or organization grow?
Is it fully searchable?
Is it secure?
If you use a DAM within your organization, please answer the following poll.
King’s College of London has started its first Masters (MA) degree program in Digital Asset Management (DAM) this year. MADAM is the first Master’s Degree program of its kind. Best wishes in all their endeavors.
As written in an earlier post, this is not the only school of higher education to offer courses in DAM by name. There are other courses and programs that may call it something else in the fields of Archiving (specific to digital) and Library Science (again specific to digital). The main issue I see ad keep hearing about is that too many schools are still resisting (not changing) to teach their students about the real digital world and how things get done today. More adjunct professors who still function in the real business world, not just full time academia helps minimize this. I would also encourage any student to get a real job or internship to see how things are done…not in theory, but reality.
You are more than welcome to try and:
Apply theory in practice when applicable
Learn to think on your feet
Think it through and act for long term, not just short term results
Walk through the possible consequences (pros/cons) of one action over another
Reference/respect other people’s point of view and take them all with a grain of salt
Do not ask anyone to do something you would not do yourself
Do it yourself before asking others to repeat the same tasks